IT Support Assistant

IT Technical Support

Job Application for IT Technology Support
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 Essential Duties and Responsibilities:
  • Knowledge of printers, scanners, and computer hardware and software. Understanding of Local Area Network, Wide Area Network, Wi-Fi and security firewalls.
  • Installing, repair, and maintaining hardware and software upgrades. Assist in monitoring the system to provide optimal quality to end-users. Perform standard maintenance tests and checks on the computer systems.
  • Ability to provide support services for County on MS Office, WordPerfect, and Windows operating systems.
  • Perform Computer related tasks such as installation, maintenance, and operational support of County computers and their applications.
  • Assist in evaluation and selection of computer hardware, software, and related computer components.
  • The position is responsible for all support required by the County IT Dept. Manager, and must have a working comprehension of:
    • Desktop Troubleshoot
    • Microsoft Suite & Outlook
    • Network Connectivity Troubleshooting
Requirements:
This position requires the following:
  • Bachelor Degree desired, with 2 years working experience in field or equivalent
  • Server & networking knowledge and proficiency 
Required Skills, Duties, and Abilities:
  • Varying work hours
  • Desktop Troubleshoot
  • Microsoft Suite & Outlook
  • Network Connectivity Troubleshooting
  • Assist the Direct Supervisor in records, budgets, and product orders
  • Ability to establish and maintain professional working relationships with co-workers, other County employees, government officials, contractor’s suppliers, and the general public.
 Qualification Requirements:
To perform this job successfully, an individual must perform each essential duty satisfactorily, pass a background check and sign a confidential agreement with 90 and 180-day review during orientation period. 

Education & Experience:
Minimum BS/BA or 6 years’ experience in IT or combination  

Mail Cover Letter, Application and Resume to:
IT Committee
ATTN: IT Technical Support
105 S. 5TH St. Suite 202
Oregon, Il. 61061

E-mail: ogle_it@oglecounty.org
Subject: IT Support Assistant
Application Deadline is Sept 20th, 2019
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