FAQs

Frequently Asked Questions

1. I have Diabetes. Where can I dispose of my used needles?

2. I was bit by a bat when I was cleaning out my attic? What should I do?

3. I have mold in my apartment and the landlord will not do anything about. What can I do about this?

4. I will be traveling to Africa this fall. What vaccines will I need, and where can I get them?

5. My child has head lice. Can I get treatment at the health department?

6. I don’t have insurance, and my son has an ear infection. Can I bring him into the Health Dept?

7. My mother is on a fixed income and we’re trying to find an apartment she can afford? Can you help me locate one?

8. Do you have any assistance to help my grandpa pay for his meds?

9. I want to set up a home daycare. What are the regulations?

10. I need a medical card for my kids.

11. I do not have transportation to get to my medical appointments? or school? or daycare?

Answers

1. I have Diabetes. Where can I dispose of my used needles?
You can dispose of your used needles at home by simply throwing them into an empty coffee can, or an empty laundry soap container, putting on the cover, and putting that into your waste basket. See other useful ideas for disposing of needles or used, unwanted medication by clicking on Waste Medicine and Sharps Disposal.

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2. I was bit by a bat when I was cleaning out my attic? What should I do?
Wash the affected area thoroughly. Seek medical attention. Save the bat, transport to a Veterinarian, so that the bat can be tested for rabies. If the bat cannot be tested, your Doctor will have to assume that the bat has rabies, and you will have to be vaccinated against rabies. However if the bat can be tested it may be negative for rabies and you will be fine. There is excellent information on bats and rabies on the following websites:
3. I have mold in my apartment and the landlord will not do anything about. What can I do about this?
The best thing that you can do is to decrease the moisture in your air by using a dehumidifier, and scrubbing away the mold by using water with bleach and cleansers. If mold is pervasive in drywall or carpet, it might be best to replace those items. The Ogle County Health Dept does not test for mold. That has to be done by certified industrial hygienists, who would be listed under environmental services in the yellow pages. Presently there are no legal standards for what are ‘acceptable’ levels of mold. The Illinois Dept of Public Health also has no authority to enforce the removal of mold. We can consult with landlords or homeowners and make suggestions, but we cannot require your landlord to follow our recommendations. To learn more about indoor mold and health, check out the following websites:
www.state.il.us
www.epa.gov
www.certifiedcleaners.org
4. I will be traveling to Africa this fall. What vaccines will I need, and where can I get them?
You can go online to check out which countries require vaccines at: www.cdc.gov/travel/page/vaccinationsYou can also contact the Winnebago County Health Department to learn what vaccines you will need, as well as, to get the vaccine. That number is: 815-720-4264

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5. My child has head lice. Can I get treatment at the health department?
The health department does not have any medication available to treat head lice. Your physician could order prescription medication, or you can purchase over-the-counter treatment at your local drugstore. Some over-the-counter treatments will be covered by a public aid medical card. There is also information available at: www.state.il.usquestions

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6. I don’t have insurance, and my son has an ear infection. Can I bring him into the Health Dept?
No, we do not provide medical services.  The following sites have sliding scale medical services.Whiteside County Community Health Clinic
815-626-2230
1300 W 2nd St
Rock Falls, IL 61071Crusader Clinic
815-490-1604
1200 W State St
Rockford, IL

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7. My mother is on a fixed income and we’re trying to find an apartment she can afford? Can you help me locate one?Ogle County Housing Authority
815-732-1301
1101 W Pines Road
Oregon, Illinois 61061

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8. Do you have any assistance to help my grandpa pay for his meds?Illinois Dept Human Services (Public Aid)
815-732-2166
106 N 2nd Street
Oregon, Illinois 61061

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9. I want to set up a home daycare. What are the regulations?
Dept of Children & Family Services (DCFS)
815-787-5300
2496 Dekalb Ave
Sycamore, Illinois 60178
www.state.il.us/dcfs

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4-C Childcare Resource
815-758-8149 or 800-848-8727
155 N 3rd Street Suite 300
Dekalb, Illinois 60115

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10. I need a medical card for my kids.
Illinois Dept Human Services (Public Aid)
815-732-2166
106 N 2nd Street
Oregon, Illinois 61061

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11. I do not have transportation to get to my medical appointments? or school? or daycare?Lee-Ogle Transportation System
818-239-9228 or 815-288-2117
Transportation available Monday-Friday 6am to 6pm

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